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Review Your Life Insurance Policy Now (WSJ)


 
 
In the next few years, millions of savers are in for a surprise that could cost them tens of thousands of dollars now—or hundreds of thousands later.
The reason: Universal-life insurance policies bought years ago when interest rates were high will face cancellation if policyholders don't pay more.
If interest rates stay low, many policyholders will face the unhappy choice of kicking in more money, accepting a lower death benefit or walking away, possibly sacrificing years of premiums they already paid.
Many people are "sitting on a ticking time bomb," says Kenneth Himmler, president of Integrated Asset Management, an advisory firm in Los Angeles. About 70% of the new clients whose insurance coverage he reviews are facing higher out-of-pocket costs because policies aren't generating enough interest income to pay costs, he says.
The picture isn't all bad. For some savers, their existing universal-life insurance policies, which rise without incurring taxes, are working out just fine. They offer an unusually high interest rate compared with other low-risk investments, say financial advisers and insurance experts. And there are steps policyholders can take to salvage at least some of their coverage.
But this confusing set of circumstances can cause people to make the wrong decision.
"There are two mistakes you can make: to drop a policy you should keep and to keep a policy you should drop," says Glenn Daily, a fee-only life-insurance adviser in New York. "You don't want to do either."

The Problem

There are two main kinds of life insurance. Term life offers a death benefit for a certain number of years, often 20. Permanent life, which includes "whole life" and "universal life" policies, is designed so it can remain in force for the policyholder's entire life. Whole-life buyers most often pay set premiums that cover fees, such as the cost of insurance, while building up cash value that can be used for retirement income.

 

In contrast, many universal-life buyers pay flexible premiums and sometimes use returns on the cash-value account to pay for the policy's future costs.
People who buy universal life often do so because they want insurance that will last longer than term coverage. Many policies carry high fees and commissions that typically aren't transparent to the buyer. In return, buyers get a savings vehicle that is aimed at helping them pay insurance costs and salt away money on a tax-deferred basis.
The problem for people holding such policies now is that many agents said in their sales pitches that interest on the cash account could subsidize rising insurance costs as policyholders aged. That let policyholders pay a smaller premium than they would have paid on a whole-life policy.
 
Since then, though, interest rates have plunged. In the late 1990s, many universal-life accounts paid interest rates of 7% to 8% a year, says Jeremy Kisner, a certified financial planner at SureVest Capital Management in Phoenix. Now that rates are at multidecade lows, the savings portions of old policies are rising much more slowly than the agents suggested—and Fed Chairman Ben Bernanke has announced his intention to keep then that way for years.
Insurers note that written materials given to consumers state that only a minimum interest rate is guaranteed, and any higher ones used in a sales pitch are hypothetical, not promises about the policy's performance. "The unprecedented decline in interest rates has been an enormous burden for Americans," a New York Life Insurance spokesman said, adding the company "works with our policyholders to explore the options available to them." and other insurers say annual policyholder statements contain details on the impact so consumers can set a course correction.
If rates don't rise soon, policyholders will have to cough up more money to cover fees—typically 20 to 60 days after the savings balance runs dry.

Who Is at Risk?

People who bought policies before interest rates fell sharply in 2008 are particularly vulnerable—and their ranks could be immense. In the mid to late 1980s, universal-life insurance policies generated at least one-fourth of all life-insurance premiums, according to Limra, an industry-funded insurance research firm. In 2008, about 40% of overall premiums came from universal-life coverage.
Such policies tend to be in the hands of wealthy Americans. According to Federal Reserve survey data, about 31% of the highest-earning U.S. families owned whole-life or universal-life insurance as of 2010, the latest year for which figures are available. That is much higher than the 20% rate for families overall.
Vincent Romeo, a 66-year-old retired podiatrist in Monroe, N.J., realized about a year or so ago that his universal-life insurance policy and another for his wife could run out of money within a few years unless they kicked in more money.
"Things were not the rosy picture that was painted" at the point of sale, he says. "It was a little bit of my fault. Buyer beware."
Mr. Romeo ended up moving the policies' remaining cash to new policies that carry a guaranteed death benefit as long the couple pays specified premiums.

Assessing Where You Are

It's easy to see why universal-life policyholders are frustrated.
Agents selling the policies, who must follow state insurance-department rules, typically give illustrations of how the cash value would perform under three different scenarios. One scenario shows how the cash value of the policy would change if interest rates and charges stay the same.
The second shows a worst-case scenario: how it would change if costs reached the maximum permitted by the contract and rates hit the "guaranteed" minimum—typically around 4% for policies sold in the 1980s and 1990s. The third gives a midpoint scenario.
When interest rates drop, the difference in outcomes can be striking. For example, a 37-year-old man buying a $1 million policy earning 5% interest would have a cash value of about $304,000 when he turns 68, if he paid about $5,000 in premiums a year, according to one company's recent projections. There would be ample cash value to pay premiums until he is past 100 years old.
But in the worst-case scenario of the policy, if the interest rate drops to the minimum 3% and the policy's insurance charges rise to their max, the savings component would fall to zero when he is 68. That year, the owner would have to kick in at least $275 or lose the policy. The required payment needed to keep the policy alive would increase from there as insurance costs rise to reflect the aging of the policyholder, as with term life, to at least $5,000, when the owner is 76.
To check a policy's health, customers should ask their agent or insurer for an updated "in force" illustration, showing how the policy's cash-value will change based on current interest rates, premiums and charges.
For another view, policyholders can ask their insurer to run a projection that shows how the cash value would fare were the interest rate to drop to the minimum and mortality rates stay the same, says James Hunt, a retired life-insurance actuary who works with the Consumer Federation of America, a consumer advocacy group.
And since reality is unlikely to mirror the estimates, it's important for policyholders to get a new illustration at least once every two years, says Peter Katt, a fee-only life-insurance adviser at Katt & Co. in Mattawan, Mich.
If you are healthy and the updated spreadsheets show your cash value dropping to $0 before age 100, you might need to kick in substantially more money to ensure the policy lasts until your death. Financial advisers say policyholders also should ask for an estimate of how much extra they will have to pay in premiums to prop it up.

Deciding Whether to Keep a Policy

Just because a policyholder has to put more money into the policy doesn't mean he or she should automatically cancel it, Mr. Daily warns.
That's because, even though an old policy's interest rate has dropped, it still is likely higher than low-risk rates found elsewhere—potentially making it a good investment option.
According to publisher Bankrate.com, for example, rates on one-year certificates of deposit are currently averaging about 0.79% a year in interest. A five-year CD pays 1.41% a year on average. That is well below the minimum guarantees offered by many old policies, Mr. Daily notes. An investor hoping to match that would have to venture into higher-risk investment grade U.S. corporate bonds, which currently pay 3.3%.
The policies also carry some tax benefits. Gains most often aren't taxed as long as they stay in the cash account. Owners can withdraw money, subject to tax regulations, but on most accounts any gains withdrawn are taxed at ordinary income-tax rates, and the withdrawal could lower the death benefit.
To decide whether these benefits outweigh the costs, savers first must assess whether they still need life insurance, says Allan Roth, a fee-only financial adviser in Colorado Springs, Colo. Many times, as policyholders age, their savings increase and kids graduate from college, their need for a death payout diminishes, he says.
Meanwhile, the cost of the insurance charged to the policyholder continues to rise, Mr. Roth says. One of Mr. Roth's clients 13 years ago bought a universal-life insurance policy that charged about 4.1 cents per $1,000 of coverage, he says. Now, the same policy is charging $1.29 per $1,000, or 30 times the original amount.
If a policyholder doesn't need or want a death benefit, it probably makes sense to get out of the policy and invest the money elsewhere, Mr. Roth says.
There is a third choice as well. If the interest rate paid by the policy is still relatively high, and savers want to keep it, they can ask the insurance company to lower the death benefit, says Bob Phillips, managing partner of Spectrum Management Group, a financial-advisory firm in Indianapolis. That will reduce the share of the cash account taken by insurance costs.
If a saver wants to keep his policy's death benefit, he should ask a few other insurance companies for an illustration if he were to move to one of their policies.
One of Mr. Kisner's clients, for example, recently cut his death benefit in half to $100,000, but no longer has to pay any future premium. The 71-year-old man was able to exchange his remaining $42,000 in cash value from a policy he took out in 2001 for a new policy from another insurer.
An important caveat: "surrender charges," which are fees levied when you cancel a policy, typically last from 10 to 20 years from the start of the policy, and sometimes are more than the first year's premium. They can eat up a big chunk of savings if you try to try to cancel a policy or even lower the death benefit. That could make it worthwhile to hold onto the policy until the surrender charge period expires, Mr. Hunt says.
Write to Leslie Scism at leslie.scism@wsj.com and Joe Light at joe.light@wsj.com
A version of this article appeared November 17, 2012, on page B7 in the U.S. edition of The Wall Street Journal, with the headline: Draining!.
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